Return Policy
We thank for you for shopping with Formidabless and hope that you are thrilled with your purchase. If you are not 100% satisfied with the products that you have purchased from our website, we are more than happy to offer you exchanges within a period of 30 days from the date of purchase or a 15% restocking fee for refunds.
At Formidabless we strive to create a tranquil shopping environment which offers high quality products along with excellent customer care. Formidabless takes great pride in our products and are eager to assist you to find the collection that is best suited for your skin type and skin needs.
Why we’re different:
Our staff of informative and helpful skin specialists are trained to conduct personalized beauty consultations and facials to help you discover the best options for your skin. They are also equipped with a large selection of products and collections to cater to every skin type. With these skills and tools our staff is able to offer individualized recommendations for each customer along with a complimentary product demonstration to help you choose the right products for your skin care.
How do I make a return or exchange?
Please contact us by filling our Contact form and a representative will contact you back to get your product exchanged.
For returns you will need the product along with its original packaging and the original receipt. Exchanges are accepted within a period of 30 days from the date of purchase. Please note that we are responsible and will only offer exchange/refund for products that have been purchased at our official website and not by vendors. If you purchased the products via our website, please get in touch with our customer service center at at 877-000-0000, Mon – Thurs 8:30 AM – 5:30 PM and Fri 8:30 AM – 4 PM. (EST)
Can I exchange online purchases at a store?
Some of our stores are operated by private vendors and therefore will not be able to accommodate an in-person exchange for an online purchase.
What should I know before sending the products for online exchange?
- All products must be returned in original condition along with any relevant paperwork, accessories, manuals and the original packaging.
- Items that have been damaged or defaced will not be eligible for replacements.
- The parcel as well as its contents are the buyer’s responsibility until they reach Formidabless.
- We advise you to always use a trackable shipment type when returning goods.
- Formidabless does not take any responsibility for replacing goods that have been delayed, lost or damaged in transit.
- Please note that the cost of returning the product is at your own expense.
